As the multiyear winner of the Best in KLAS award for Long-Term Care Software and Home Health and Hospice EMR, MatrixCare is an industry leader in interoperability and is trusted by thousands of facility-based and home-based care organizations to improve provider efficiencies and promote a better quality of life for the people they serve. They help providers connect and collaborate across the care continuum to optimize outcomes and successfully manage risk. Simply put, MatrixCare empowers providers—giving them vital information to deliver what people need, when they need it.
MatrixCare knows the power of smart technology. Their solutions are changing the way people give and receive care in out-of-hospital care settings, and are built to adapt and grow with the industry, ultimately yielding successful outcomes.
MatrixCare is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). Visit www.matrixcare.com and follow @MatrixCare on Twitter.
The Financial Implementation Consultant will become a financial focused Subject Matter Expert for the Home Health and Hospice customers. Working collaboratively with a team, this position will lead clients through software implementation, providing training and best practice workflow recommendations.
Let’s talk about Responsibilities
The key position involves utilizing your recent home health and/or hospice industry accounting/consulting experience and knowledge in the following ways:
Deliver high value consulting services that drive financial transformation via successful adoption of Brightree products and services for its home health and hospice customers.
Deliver best practice training support to customer C-level team though deep understanding of the Brightree financial performance and reporting tools.
Managing customer feedback loop to account management, product management and engineering teams in effort to improve overall customer experience.
Driving efforts to create a productive, effective internal delivery process for consulting services through pre-sales discovery, scoping and solution design sessions to ensure accurate scoping and budgeting for SOW work that drives value to the customer.
Providing high quality employee immersion training that enable internal team members to have the right tools in order to provide superior customer service.
Supporting the Brightree Implementation and Training Team to build best practices for customer implementations that help drive long term customer success
Serves as Financial Consultant/Subject Matter Expert to e-learning content team and key presenter for monthly, web-based customer trainings
Let’s talk about Qualifications and Experience
Prior experience with use of a Financial Information System including, e-claim and e-remit procedures for Home Health and/or Hospice organization
Understanding of basic accounting principles
Help customer identify system optimization and training opportunities that lead to an increase in productivity and cash flow
Ability to become Brightree Subject Matter Expert
Basic understanding of Organizational Change Management principles
Attention to detail, professional presentation skills and ability to work with complex projects
Excellent written and verbal communication skills and interpersonal skills
Candidate must be able to work in a fast-paced, collaborative, team-oriented environment
Approximately 30-50% overnight travel may be required for onsite client consultations
Bachelor’s degree; preferably in Accounting
Healthcare software implementation and/or training experience for financial teams
Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!