Headquartered in San Diego with customers all over the world, Tandem Diabetes Care is dedicated to making the lives of people with diabetes better and better through relentless innovation. “In Tandem” means together, and we strive to embody that in every aspect of our business. Our offices are centrally located north of Downtown with easy access to the freeway.
DIABETES IS ALL WE DO:
At Tandem, Diabetes is all we do. We are the makers of the only color, touch-screen insulin pump that is capable of remote feature updates and compatibility with continuous glucose monitoring. Read more about our company and check out our latest product features and capabilities here: t:slim X2™ Insulin Pump with Control-IQ™ Technology
In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. We treat our fellow employees like friends and family, and the company like our own home. This universal respect allows us the freedom to be ourselves and to be effective at our jobs, knowing at the end of the day that we can trust everyone to do the right thing, for each other and for the company. You can learn more about our culture and life at tandem here: https://www.tandemdiabetes.com/careers/life-at-tandem and See what our customers are saying here: #tsliminthewild
A DAY IN THE LIFE:
The Associate Director, Technical Product Management is responsible for leading a team of product managers responsible for Tandem’s t:slim Insulin Pump product family. This includes the pump hardware, embedded software, consumables and mobile application used to manage the t:slim family of Insulin Pumps. This individual and their team will work collaboratively across the company, with a specific focus on engagement with R&D, Program Management, Clinical and Regulatory Affairs, Quality, Operations, Human Factors, User Experience, Finance and Marketing.
PRIMARY DUTIES & RESPONSIBILITIES:
Leads the team responsible for the definition, launch and ongoing management of Tandem’s t:slim integrated insulin delivery platform, including the insulin delivery device, embedded software, associated consumables and controlling devices.
Identifies market needs and user requirements by gathering voice of customer (VOC) information and creates plans for the development and launch of new products supported by robust business cases.
Leads the team responsible for lifecycle management and ongoing maintenance improvement (e.g. creation and monitoring of KPIs) of in-market offerings.
Embodies these plans in short- and medium- term roadmaps that provide direction for development teams
Engages with Tandem’s engineering groups to translate market and user requirements into specific product requirements and supports their ongoing prioritization of features consistent with product roadmaps.
Works closely with Clinical Affairs and Regulatory Affairs to develop coordinated approaches to clinical studies and alignment on regulatory requirements.
Engages with and supports Product Marketing, Sales and Customer Care to develop go-to-market strategies for new and in-market products, including plans for appropriate product education and training for HCPs and patients.
Identifies opportunities to work with external partners to deliver on product and strategic objectives.
Engages with clinical Key Opinion Leaders to create a strong network and drive ideation/creation of industry state of the art intelligence.
Represents the company and product category during medical conferences, sales meetings, and customer visits as required by commercial teams.
Functions as the internal champion for Tandem’s integrated insulin delivery platforms and as the primary contact for related roadmap and strategy questions.
Monitors the product implications of competitive activity, market drivers, product KPIs, and external constraints and provides pertinent updates to management.
Supports the short-term planning for the department including headcount, budgeting, training, and systems requirements.
Supports the creation and maintenance of long-term forecasts for existing and new products offerings.
Participates in the selection, development, performance appraisal, merit recommendation, and promotion of staff.
Ensures department staff is properly trained, per designated training plan, before assuming job responsibilities.
Develops and manages schedules and performance requirements of staff.
Adheres to company policies, including Privacy/HIPAA, as well as other legal and Regulatory directives.
Other responsibilities as assigned.
YOU’RE AWESOME AT:
Knowledge, skills & abilities:
Strong knowledge, experience, and track record of success related to product management, strategic planning, and the product development process for connected medical and health management devices, with hands-on experience of Agile and waterfall development methodologies.
Experience delivering product offerings across integrated systems encompassing hardware and software components; strong knowledge of underlying technologies.
Understanding of clinical and regulatory processes and requirements as it relates to product development and delivery; Direct experience operating within an FDA regulated environment.
Ability to distill complex requirements from multiple stakeholders to simple concepts and optimized solutions.
Ability to communicate fluently with engineering teams and translate to non-technical users.
Deep curiosity combined with excellent problem-solving skills and strong business sense.
Adept at creating and communicating a clear vision and expectations among team members to effectively align resources to achieve functional area goals.
Proven ability to operate in a matrixed environment and exert influence across multiple layers of the organization.
Foundational knowledge in the following disciplines: Clinical and regulatory, reimbursement, product development, product marketing, operations, quality, user experience and financial planning.
Experience in the diabetes industry, preferred.
Advanced computer and computer software skills, to include Microsoft Office products, CRM, and proprietary databases.
Minimum certifications/educational level:
BS/BA degree in in engineering, information technology, data sciences or health sciences disciplines preferred; BS/BA Degrees in product management, business administration, economics, mathematics, or related fields will be considered with sufficient career experience in the product management field.
A Master’s degree in the same fields as listed above and/or an MBA or equivalent is preferable.
Advanced marketing and/or project management training is desirable.
10 years related experience in a combination of product management, product development, and/or product planning.
5 years of experience in a direct or indirect leadership role with visibility to senior management.
Direct work experience delivering commercial products and services, ideally in consumer facing medical devices.
Experience with educating and interacting with physician and other clinical stakeholders.
Establishes operational objectives and work plans and delegates assignments to subordinates. Senior management reviews objectives to determine success of operation. Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
Erroneous decisions will result in critical delay(s) in schedules and/or unit operations.
WHAT’S IN IT FOR YOU?
At Tandem, our employees are just as important as our customers! Not only do we hire the best, we reward, develop, and retain them too. At Tandem we offer competitive compensation packages, superb medical, dental and vision, a discounted stock purchasing plan, fitness discounts, generous PTO, casual work attire and more! For a full list of benefits please review our perks page at https://www.tandemdiabetes.com/careers/benefits.
BE YOU, WITH US!
We’re always looking for awesome, forward-thinking achievers to join our workforce. We are committed to making sure our company fully reflects the diverse consumers who use our product. We are making strides towards this goal and are firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment.
We love a good referral! If you know someone that would be a great fit for this position, please share!