Administration Group, Administration Group > Administrative Support
Provides complex and advanced administrative assistance to a Director, Sr. Director, or above. Applies advanced knowledge of
industry standards in various administrative areas, including policies, guidelines, and procedures. Leverages advanced proficiency in
various types of software including Microsoft Office Suite (Outlook, Word, Excel, & PowerPoint) and shared file services (SharePoint,
MS Teams, OneDrive, etc.) to provide effective and efficient support. Exercises professional and ethical judgement as work is generally
of a critical or confidential nature. Assignments may be of a diverse scope and related to various functional areas.
The responsibilities of this role include:
• Working independently with little supervision.
• Making ethical decisions that are significant in impact; errors may have a significant impact or effect on projects or operations.
• Using verbal and written communication skills to convey complex and/or detailed information. May require influence,
cooperation, tact, and diplomacy, etc.
• Completing tasks with multiple steps that can be performed in various orders; substantial planning and prioritization must
occur to complete the tasks effectively; mistakes may result in significant rework.
• Solving salient problems; multiple approaches may be necessary to solve the problem; often information is missing or
conflicting; advanced analysis and interpretation skills are required.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provides complex assistance and support to a Director, Sr. Director, or above.
Acts as an information source for departmental/company policies and procedures.
Compiles information from various sources and prepares complex correspondences, reports, spreadsheets, and presentations with the appropriate syntax and grammar.
Manages advanced calendar needs for multiple directors and above, including making calendar decisions on their behalf to effectively prioritize their time and resources.
Expertly completes various office tasks (e.g., iProc creation, using a Pcard, maintaining office files, supplies, and equipment, submitting expense reports and checking requests, arranging for shipping, maintaining vendor tracking and support, etc.).
Coordinates advanced domestic and complex international travel (flights, hotel, rental cars, etc.) for multiple travelers and trips with multiple connections and countries. This includes advanced understanding travel visas and documentation as well as expense reconciliation.
Answers, screens, routes and/or responds to internal (with exposure/requests from multiple directors and above) and external phone calls.
Arranges and coordinates various complex types of meetings including luncheons, conferences, and team building events. These events may include external customers and vendors.
Provides direction to other administrative employees. • Recommends creative ways to improve existing methods that increase administrative efficiencies; identifies ways to translate others’ ideas into solutions and procedures.
Frequently transports between offices, buildings, and campuses up to ½ mile.
Frequently transports and installs equipment up to 5 lbs.
Performs required tasks at various heights (e.g., standing or sitting).
Monitors and utilizes computers and test equipment for more than 6 hours a day.
Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely.
High School Diploma or Equivalent
5+ years of Administrative Assistant experience.
1+ year of work experience in role requiring interaction with upper management. ,1+ year working in a global, matrixed organization.
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EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
If you would like more information about this role, please contact Qualcomm Careers.